Refund Policy

Introduction

This Refund Policy outlines the terms and conditions regarding refunds for services provided by Sale Mate ("we," "us," or "our"). By using our services, you acknowledge and agree to this Refund Policy.

No Refund Policy

All fees paid for Sale Mate services, including but not limited to lead generation, data services, subscription fees, and any other services, are final and non-refundable. This policy applies to all services regardless of usage, satisfaction, or any other factors.

Covered Services

This no-refund policy applies to all Sale Mate services, including but not limited to:

• Lead generation and distribution services
• Data analytics and reporting services
• Customer relationship management (CRM) tools
• Marketing automation services
• Lead quality verification and validation
• Data packages and lead packages
• Subscription fees for premium features
• Integration services with third-party platforms
• Any additional services or features offered by Sale Mate

Payment Terms

Final Payment

All fees are charged in advance and are considered final upon payment completion. By making a payment, you acknowledge that you understand and agree to our no-refund policy.

Service Delivery

Our services are delivered digitally and begin immediately upon payment confirmation. Due to the nature of our services and data delivery, refunds cannot be processed once services have been initiated or data has been provided.

Quality Assurance

While we maintain strict no-refund policy, we are committed to providing high-quality services. We encourage customers to:

• Review service descriptions and terms carefully before purchase
• Contact our support team if you have questions before making a purchase
• Utilize our customer support for any service-related issues
• Provide feedback to help us improve our services

Exceptional Circumstances

Legal Requirements

Refunds will only be considered in cases where legally required by applicable law or court order. Any such refunds will be processed in accordance with legal requirements and within the timeframe mandated by law.

Service Failure

In the rare event of complete service failure on our part (such as inability to deliver purchased services due to technical issues), we may, at our sole discretion, provide service credits or alternative solutions rather than refunds.

Disputes and Chargebacks

Dispute Resolution

Before initiating any payment disputes or chargebacks, customers must contact our support team to attempt resolution. We are committed to addressing concerns and finding appropriate solutions within our policy framework.

Chargeback Policy

Unauthorized chargebacks or payment reversals may result in account suspension and additional fees. We reserve the right to dispute illegitimate chargebacks and recover associated costs.

Customer Responsibilities

By using our services, customers acknowledge their responsibility to:

• Read and understand service descriptions before purchase
• Contact support with questions before making payment
• Use services in accordance with our Terms and Conditions
• Understand that all sales are final and non-refundable
• Comply with applicable laws and regulations when using our services

Contact Information

If you have questions about this Refund Policy or need support with our services, please contact us:

Policy Updates

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after policy changes constitutes acceptance of the updated policy.